The Port Jefferson Frigate is committed to protecting the privacy of our customers. We have posted this Privacy Policy to inform you about our privacy practices regarding the information we collect from our website, www.portjeffersonfrigate.com. If our privacy and security practices change, we will document those changes on this webpage. All changes will be effective when posted and will replace any prior policies.
If you have any questions about this privacy statement, the practices of our website or any other feedback, please contact us at:
The Port Jefferson Frigate
PO Box 548
Port Jefferson, NY 11777
(800) 240-4249
info@portjeffersonfrigate.com
WHAT KIND OF INFORMATION WE COLLECT AND HOW WE USE IT
We only collect personally identifiable information from individuals if they provide it to us voluntarily and knowingly. If you shop with us, we may collect the following information from you: name, address, telephone number, e-mail address, billing information, credit card number and expiration date, as well as the name, address and phone number of a gift recipient (if applicable). We use this information for processing and shipping your order and to facilitate and improve our customer service procedures. We may also contact you from time-to-time to keep you informed about our products, services, contests and promotions. We do not sell or share your personal information to third parties.
CHANGING OR DELETING YOUR INFORMATION
The Port Jefferson Frigate allows its customers to review, change or delete personal information previously provided to us by visiting the “Account” page of our website and signing in. You may also ask us to modify this information by:
- e-mailing us at info@portjeffersonfrigate.com
- calling us at (800) 240-4249
- writing to us at:
The Port Jefferson Frigate, PO Box 548, Port Jefferson, NY 11777
Please be sure to include your current information (including your e-mail address and password) and the requested changes you would like made.
CHOOSING TO RECEIVE COMMUNICATIONS FROM US
If you would rather not receive marketing or promotional information from us, please let us know by e-mailing us at info@portjeffersonfrigate.com, calling us at (800) 240-4249 or writing to us at The Port Jefferson Frigate, PO Box 548, Port Jefferson, NY 11777. Please include your full name and the e-mail address you used when you registered with or made a purchase from us. It may take up to 6-8 weeks to process your request.
Please note that when you purchase from us, we may confirm your order by e-mail. Also, we may need to contact you regarding your order via phone, e-mail or postal mail.
USE OF COOKIES
Cookies are small pieces of information stored on your hard drive when you visit a website. A cookie may contain information that websites use to track the pages of the sites you’ve visited. Cookies do not invade your privacy, and they cannot invade your hard disk and steal information.
We use cookies to improve your shopping experience – they allow us to keep track of your order as you shop on our site. In addition, we automatically collect information such as the address of the website that you came from before visiting our site, which pages you visited on our site, which browser you used to view our site, among other things. We do not otherwise track any information about your use of other sites. This anonymous data helps us understand how our customers use our website.
You may choose to disable cookies by turning them off in your web browser. Please note, if you turn cookies off, you will be unable to register as a user, make purchases or track your order.
RETURN/CUSTOMER SATISFACTION POLICY
The Port Jefferson Frigate guarantees your order to arrive on time and in perfect condition. If you or your gift recipient are not completely satisfied with any of our products, please contact us at info@portjeffersonfrigate.com or call us at (800) 240-4249 within 15 days of the purchase date for a Return Authorization Number.
When contacting us, please supply the following information:
- Shipping Name and Address
- Billing Name and Address
- Date of Purchase
- Items Purchased
- Amount of Purchase
- Method of Payment
The Port Jefferson Frigate must issue a Return Authorization Number prior to the return of merchandise.
If you have any questions regarding our Return Policy, please contact us at info@portjeffersonfrigate.com or call us at (800) 240-4249.
SECURITY
The Port Jefferson Frigate takes your privacy and security seriously. We use Secure Sockets Layer (SSL) to protect all of your personal information. Please feel confident that we use strong security measures to prevent the misuse of your information once it is in our records.
LINKS TO OTHER WEBSITES
Our website may contain links to other sites. The Port Jefferson Frigate does not control the privacy practices and policies of these websites. We are not responsible for the content or practices of any linked website.
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